Remote Support

Smiling man on the phone at desk in office

This is the quickest way to receive service for your computer(s), as seen on TV from other tech companies. Instead of a technician going to your location to resolve an issue, it can be done remotely through software on your computer. This is the most efficient way of providing service. The only requirement is having high speed Internet access for the computer(s) that need to be worked on.

Some of the tasks that can be completed remotely include:

Resolving application errors
Installing printers
Virus removal
Data backup
Installations of applications
Preventive maintenance
Windows updates
Application updates
Training